There have been nothing but problems dealing with them. They try to act professional but were never were told to LISTEN. Like some one wrote earlier, monkeys could do better! They go through the scripted message and at the end you come out super frustrated. They have...Read more
The absolute most difficult to work with, incompetent bunch of jack *** ever put together in one place. If you call be prepared to stay on hold no less than 30 minutes , that is if you ever get to the person you need to talk to. Trained monkeys could do a more...Read more
This is the worst company. No need seeing a doctor as any RX given will be denied and replaced with something "cheaper". Just call them and ask what medications your allowed to take. And the the meds they do approve have a long list of law suits. I was shocked what...Read more
Catamaran - Never signed up for this insurance.
My precription coverage had been fine until these...people decided to invade in June. June! Apparently I've had them since 2015. Yeah, no. If they do cover prescriptions, I can't tell. One of mine was still $170.00. Oh and don't try contacting them. Every link and phone number is dead.
Catamaran Customer Care Review
When trying to check on order, was left on hold for 10+ minutes. Reps were very difficult to communicate with (English not their native language).
Catamaran Adderall Prescription Refill Review
My son gets 40mg adderal (no hes not a small child) He has OCD and ADHD. He needs this to function in school and at work. AdderalXr does not come in 40mg capsules. So therefore he has to take a 30 plus a 10. They could give him 2 20 mg pills but they assume hes just going to sell the 20mg pills . They also make me pay for 2 prescriptions! Not 1. The tens and the thirties!
Catamaran Customer Care Review
This company is worthless. They say they will take care of a problem that has been going on for 8 months now. I call today to order my husband his meds and our account is locked now because the problem wasnt taken care of... worst custome service ever....
While not the first problem dealing with this firm and it's associate, it's the most negligent. We were recently charged twice, a duplicate charge, for only one prescription. Apparently, a "claim" was assigned. Quite arrogant that the customer need to call back...Read more
Catamaran has had me sick. In the hospital by letting a company that merged in with them called optum Rx. They have put me through *** since the 5 th. Of June 2016. I've been a client of thiers for almost 5 years! They took scrips that my Doctor wrote for 180 pills....Read more
This is the worst speciality pharmacy we have EVER had to deal it. My husband has been on his anti rejection medications for 2 years now and it still takes them 40 minutes or more per call just to get a refill. If I had the choice, I would never go to them again. They...Read more
Company is a joke. No one in the company knows what the heck is going on. Been told that health insurance is responsible 4 the reason they are not covering my son's diabetic test strips. Talk to my insurance company and they said that it's catamaran that there is...Read more
Since switching to Catamaran our family has not been able to afford at least two prescriptions. The last Rx company my husband's employer used was comparatively fabulous. Catamaran seems to take pride in covering the least amount possible for their clients. I truly do...Read more
Sometimes we do not have a choice on our mail order pharmacy. Such is the case for me and I got saddled with Catamaran. They are horrible. They refused to send me the brand medication I needed because they said the brand wasn't on the prescription. It was. I called...Read more
I've used mail order pharmacies for over a year, and everything worked great Never had any problems. The Catamaran buys Optum, and suddenly the website doesn't work, there's nothing intuitive about even finding your prescriptions to refill, you can't even update your...Read more
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