Not resolved
1.4
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
Website
1 comment

AWFUL! I take Tramadol for pain and only get a 30 day supply.

It takes 5 days to be processed and mailed to my home after it is ordered. You would think they would give you a time buffer for processing and delivery, but they don't. I can't order it again for 30 days from the day it is SHIPPED!!! That's right!

SHIPPED! That means I am without medication for 5 days. I have complained numerous times about this and explained the problem. My cat understands that this doesn't make sense, but the people at Catamaran don't get it.

"Nothing they can do", or "call your Dr. and send an emergency script to your pharmacy and we will do an override." Every month? I'm supposed to do this every month? We had Express Scripts before this and I thought I had problems with them.

I'd take them back in a minute. Catamaran must come awful cheap. Why else would they be so bad? Trying to get to a real person is also a hassle.

The computer insists to know why you want to talk to a representative, and when you do tell it, it tries to help you all over again.

They need to be shut down. They are the most incompetent service provider I have ever come across.

This reviewer shared experience about order processing issue and wants this business to "change time between being able to order prescriptions so patients will not be without medications". This person is overall dissatisfied with Catamaran. The most disappointing about tramadol prescription at Catamaran was absolutely awful Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Catamaran.

Check out the best and the worst companies in Pharmacy category for more informed decision or compare Catamaran to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#986650

Have your doctor rewrite your script to give you 5 days extra pills.Then after the first time you order you will have that extra med to tide you over until your new order arrives.

You May Also Like